Shipping

Shipping Policy

For gcioutdoor customers, the sections below set out processing, delivery, and tracking. This page applies specifically to outsidechairs.shop.

gcioutdoor: delivery area
For purchases made through outsidechairs.shop, gcioutdoor applies the following guidance on delivery area. Orders can be shipped only to addresses within the United States. Standard shipping is free.

What gcioutdoor customers should know about tracking and addresses
gcioutdoor publishes this tracking and addresses guidance for customers using outsidechairs.shop. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

returns after delivery at gcioutdoor
For purchases made through outsidechairs.shop, gcioutdoor applies the following guidance on returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, gcioutdoor also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

How gcioutdoor handles delivery issues
For gcioutdoor customers at outsidechairs.shop, this section explains delivery issues. If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@outsidechairs.shop or 323-711-4160. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

processing and transit at gcioutdoor
gcioutdoor publishes this processing and transit guidance for customers using outsidechairs.shop. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Merchant Information
Business name: gcioutdoor
Brand name: gcioutdoor
Email: Support@outsidechairs.shop
Phone: 323-711-4160
Physical address: 6382 Scimitar Dr, San Diego, California, 92114, United States