Refund

Refund Policy

This gcioutdoor page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to outsidechairs.shop.

What gcioutdoor customers should know about support
For purchases made through outsidechairs.shop, gcioutdoor applies the following guidance on support. For return or exchange assistance, contact Support@outsidechairs.shop or 323-711-4160.

gcioutdoor: eligibility
For purchases made through outsidechairs.shop, gcioutdoor applies the following guidance on eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Details from gcioutdoor on condition of returns
Customers using outsidechairs.shop can rely on the following gcioutdoor guidance about condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

How gcioutdoor handles order problems
For purchases made through outsidechairs.shop, gcioutdoor applies the following guidance on order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

How gcioutdoor handles refund timing
For gcioutdoor customers at outsidechairs.shop, this section explains refund timing. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How gcioutdoor handles exceptions
For gcioutdoor customers at outsidechairs.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at gcioutdoor to starting a request
Customers using outsidechairs.shop can rely on the following gcioutdoor guidance about starting a request. When requesting a return or exchange, contact us at Support@outsidechairs.shop before sending the item. Once the request is approved, gcioutdoor will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Merchant Information
Business name: gcioutdoor
Brand name: gcioutdoor
Email: Support@outsidechairs.shop
Phone: 323-711-4160
Physical address: 6382 Scimitar Dr, San Diego, California, 92114, United States